We love helping
people succeed
We unite as a team, collaborating closely with our clients and partners. Together, we foster a positive, supportive environment, dedicated to success.
- Who We Are
Human-Centred
At the heart of our innovation lies a deep commitment to putting people first, understanding their needs and enhancing their lives through our solutions.
Committed
Our unwavering dedication fuels our pursuit of excellence, driving us to exceed expectations and deliver exceptional results in every endeavour.
Game-changing
We redefine the relationship our clients have with technology and what to expect from a solution partner. Enabling innovation, providing protection and ensuring accessibility.
We live by our values
Own IT
Take ownership and demonstrate accountability. Treat our client's technology like our own, always working towards the full adoption and implementation of the NET9 framework.
Be Brave & Grow
Foster innovation and embrace new technologies, both internally and externally. Cultivate growth in capabilities for both our team and clients.
Be Approachable
Embody humanity, value relationships, and acknowledge the expertise of our clients. We're here to help, advise and enable without judgment.
Help First
Prioritise assistance with a "help first" approach. Low friction, excellent customer service and swift actions set us apart from the competition.
Be Reliable & Dependable
We demonstrate consistency, availability and competence. We stand out in an industry often plagued by unresponsiveness.
Our clients say it best
“Netitude’s co-managed IT support package works well for us because we can focus more on providing fast response times to our users without having to worry about infrastructure. Netitude’s staff have a wide variety of specialised knowledge which means we pretty much always have an expert to advise us whether we are doing something new or are stuck on a particularly intricate technical issue. The account management services and advice are excellent too.”
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George Thomas | Bridges Electrical
“When I think about why we chose Netitude, and this has been true throughout my relationship with them, is at no point have I ever felt, "Yeah, we've got your money. We're not going to bother." It's always been, "What can we do to help you next? Where does our relationship go?".”
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Quintyn Howard-Evans | Cooper & Tanner
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Adam Harling
Managing Director
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Michael Hamer
Client Strategy Director
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Jonathan Tout
Service Delivery Director
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Adam Turner
Service Desk Team Leader
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Elena Henderson
Continual Service Improvement Manager
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David West
Technical Services Team Manager
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Shimon Sorga
Technical Manager
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Adam Kirby
Technical Services Engineer
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Ben Lack
Technical Services Engineer
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Maud
Telebone Engineer
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Adam Feltham
Technical Services Engineer
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Dan Bolton
Virtual IT Director
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Moya
Virtual IT Dog
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Neil Chapman
Virtual IT Director
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Buzz (Dog)
Virtual IT Dog
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Elliot Russell
Service Engineer
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Samuel Bailey
Service Engineer
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James Isaac
Service Engineer
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Liam Bishop
Senior Service Engineer
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Niall McPartland
Senior Service Engineer
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Claire Brearey
Service Desk Dispatcher
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David Carter
Operations Centre Engineer
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Tom Knee
NOC Engineer
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Stew Matthews
Senior Project Engineer
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James Hazell
Senior Project Engineer
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Jade York
Service Coordinator
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Koby
Pawsitive Service Coordinator
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Daniel Strain
Content Marketing Executive
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Zoe Read
Office Manager
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Laura Westlake
Company Accountant
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Kevin Dibsdale
AV and Cabling Engineer
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Charlie Cunningham
Technical Services Engineer
We Give Back In Any Way We Can
Supporting the local community.
We've been a Frome-based business for over twenty years. Although we've grown significantly and expanded our reach, we still take great pride in supporting our local community in any way we can.
Every year, at Christmas time, we donate to Fair Frome, a local charity dedicated to supporting those in need within our community. Fair Frome provides essential services such as food banks, furniture banks, and community dining, making a significant impact on the lives of many.