We love helping

people succeed

We unite as a team, collaborating closely with our clients and partners. Together, we foster a positive, supportive environment, dedicated to success.

Human-Centred

At the heart of our innovation lies a deep commitment to putting people first, understanding their needs and enhancing their lives through our solutions. 

Committed

Our unwavering dedication fuels our pursuit of excellence, driving us to exceed expectations and deliver exceptional results in every endeavour.

Game-changing

We redefine the relationship our clients have with technology and what to expect from a solution partner. Enabling innovation, providing protection and ensuring accessibility.

We live by our values

Own IT

Take ownership and demonstrate accountability. Treat our client's technology like our own, always working towards the full adoption and implementation of the NET9 framework.


Be Brave & Grow

Foster innovation and embrace new technologies, both internally and externally. Cultivate growth in capabilities for both our team and clients.


Be Approachable

Embody humanity, value relationships, and acknowledge the expertise of our clients. We're here to help, advise and enable without judgment.


Help First

Prioritise assistance with a "help first" approach. Low friction, excellent customer service and swift actions set us apart from the competition.


Be Reliable & Dependable

We demonstrate consistency, availability and competence. We stand out in an industry often plagued by unresponsiveness.

Our clients say it best

“Netitude’s co-managed IT support package works well for us because we can focus more on providing fast response times to our users without having to worry about infrastructure. Netitude’s staff have a wide variety of specialised knowledge which means we pretty much always have an expert to advise us whether we are doing something new or are stuck on a particularly intricate technical issue. The account management services and advice are excellent too.”

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George Thomas | Bridges Electrical

“When I think about why we chose Netitude, and this has been true throughout my relationship with them, is at no point have I ever felt, "Yeah, we've got your money. We're not going to bother." It's always been, "What can we do to help you next? Where does our relationship go?".”

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Quintyn Howard-Evans | Cooper & Tanner

Meet the team

Adam Harling-1

Adam Harling

Managing Director

Michael Hamer Headshot

Michael Hamer

Client Strategy Director

Jonathan Tout

Jonathan Tout

Service Delivery Director

Adam Turner

Adam Turner

Service Desk Team Leader

Elena Henderson-3

Elena Henderson

Continual Service Improvement Manager

David West

David West

Technical Services Team Manager

Shimon Sorga

Shimon Sorga

Technical Manager

Adam Kirby

Adam Kirby

Technical Services Engineer

Ben Lack

Ben Lack

Technical Services Engineer

Maud (Dog)

Maud

Telebone Engineer

Adam Feltham

Adam Feltham

Technical Services Engineer

Dan Bolton

Dan Bolton

Virtual IT Director

Moya (Dog)

Moya

Virtual IT Dog

Neil Chapman

Neil Chapman

Virtual IT Director

Buzz

Buzz (Dog)

Virtual IT Dog

Elliot Russell

Elliot Russell

Service Engineer

Samuel Bailey

Samuel Bailey

Service Engineer

James Isaac-1

James Isaac

Service Engineer

Liam Bishop

Liam Bishop

Senior Service Engineer

Niall McPartland

Niall McPartland

Senior Service Engineer

Claire Brearey

Claire Brearey

Service Desk Dispatcher

David Carter-1

David Carter

Operations Centre Engineer

Tom Knee-1

Tom Knee

NOC Engineer

Stew Matthews

Stew Matthews

Senior Project Engineer

James Hazell

James Hazell

Senior Project Engineer

Jade York

Jade York

Service Coordinator

Koby

Koby

Pawsitive Service Coordinator

Daniel Strain

Daniel Strain

Content Marketing Executive

Zoe Read-1

Zoe Read

Office Manager

Laura Westlake-1

Laura Westlake

Company Accountant

Kevin Dibsdale

Kevin Dibsdale

AV and Cabling Engineer

Charlie Cunningham Headshot

Charlie Cunningham

Technical Services Engineer

Join the team

We're always looking for challenge seekers, keen learners and individuals who want to be a part of our exciting evolution!

Netitude's 4.5 star Glassdoor rating

We Give Back In Any Way We Can

Supporting the local community.

We've been a Frome-based business for over twenty years. Although we've grown significantly and expanded our reach, we still take great pride in supporting our local community in any way we can.

Every year, at Christmas time, we donate to Fair Frome, a local charity dedicated to supporting those in need within our community. Fair Frome provides essential services such as food banks, furniture banks, and community dining, making a significant impact on the lives of many.


Who We Are Page Supporting the local community

Netitude Industry Insights

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Cybersecurity

The Underestimated Cyber Risks Facing UK Businesses

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Cybersecurity

DMARC Compliance: Boost Security, Prevent Phishing, Secure Data

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Culture & Community

Completing My First Marathon at the Eden Project