IT Support for Financial Services

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What's your biggest

challenge?

Building your IT strategy

Your business needs an IT strategy to enable efficiency, growth, and security. With 20 years of experience working with financial institutions and the financial services sector, we've gained valuable insight into your industry's challenges. We understand that you're not just looking for great technology solutions but a partner to help protect the sensitive data your organisation holds.

Our proven framework of technology best practice alignment ensures your financial services organisation can move forward with confidence. Your dedicated Virtual IT Director will work with you to build a strategic roadmap and budget in line with your business goals, ensuring the smooth running of your operations.

Safeguarding your business

As a business in the financial services sector, we know that you're not just looking for great technology solutions but a partner to help protect the sensitive data your organisation holds. Our support service is designed to meet the specific needs of financial services companies, ensuring their data is secure.

All of our managed clients achieve a pass in Cyber Essentials as standard. The Cyber Essentials certification protects against 80% of common cyber-attacks, meaning you can rest assured knowing that your sensitive data is better protected. Our Managed Cyber Security Service delivers a layered security solution that provides all the critical elements required in today's cybercrime environment.

Skilled resource where you need it

Your internal IT team may need help covering IT issues or an engineer to fill the skill gap on a project. Help spread the load with our Co-managed IT support, which includes 24/7 support to ensure continuous operation. This is crucial for financial services companies that require constant availability and reliability.

Pick and choose which services stay in-house and where we can help. Co-management is an opportunity to create a partnership to complement, enhance, and support your existing IT team, facilitating the smooth running of your financial services business and aiding in its digital transformation.

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Prioritising your data security

One of your key concerns is the security of sensitive data belonging to you and your clients. As part of our managed service, we help clients achieve Cyber Essentials compliance and recommend solutions to improve data security. If required, we can also help you put together a Security Policy for your business.

We know that most successful cyber-attacks happen through ‘hacking’ people, not systems, which is why we offer ongoing security awareness training for your employees as part of our managed cybersecurity service.

Keeping up with compliance

Staying in line with compliance with regulations is critical in the financial services industry, particularly regarding technology and data, so we won’t recommend technology solutions unless they will keep you compliant.

We can also help you demonstrate your compliance by helping you with disaster recovery plans, security policies and achieving Cyber Essentials.

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Planning for the worst

Your data needs to be secure, but it also needs to be quickly and easily recoverable should the worst happen. Our backup and disaster recovery use the 321 rule – three copies of your data, two in local but different mediums, and at least one copy off-site. Thus, ensuring your data is never lost and quick to access.

We can also help you draw up a business continuity document that helps you stay compliant with FCA regulations.

Setting you up for success

Technology solutions exist to address challenges in every area of business. Every quarter, we audit your IT systems and meet with you to discuss your business challenges and recommend technology solutions to help. For example, if you want to work securely outside of the office, we would suggest a cloud solution like Microsoft 365.
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Managed IT Cover Guide

Improve billability and efficiency with good IT management

As IT functions become increasingly embedded into the day-to-day operations of businesses, more in-house IT teams are choosing to adopt IT service management best practices to meet the rapidly changing needs of the companies they serve.

Download our guide to learn how the adoption of IT service management processes can improve business efficiency and billability.

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“We found the process of working with Netitude very good, in fact, excellent. They have done exactly what they promised; audited our IT infrastructure first and then pointed out the problems and created a plan to remedy it over time. All findings were discussed and explained to us through a truly collaborative approach and in layman terms. They are experts in what they do but they took the time to work with us and fit with our business requirements and financial preference.”

Faith Parker
HR Director | B R Hodgson

Book an IT audit today

Get a clear picture of your current IT systems and cyber security position with an IT audit, then we'll develop a strategy to drive your business forward.

Unless you're starting from scratch, an audit is the first step to building a successful relationship with your chosen managed IT provider. Let's get started!

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Let's talk about better IT

Whether you're new to outsourced IT or looking to change partners, we know that it's a big decision.

It's essential to find the right "fit" for everyone involved, so if we aren't best suited to your needs, we'll point you in the direction of someone that is.

If you're looking for a fully outsourced IT solution, extra resource for a project or day-to-day IT service, guaranteed cybersecurity, or want to learn more about how we operate, book in a no-obligation call.