Outsourced IT Support Services
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Outsourcing IT services allows your team to focus on core business activities, while our experts handle the technical challenges, boosting productivity and efficiency.
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With our proactive approach to cybersecurity, we ensure that your systems are protected against threats, safeguarding your data and maintaining compliance with industry regulations.
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Our outsourced IT services grow with your business needs, offering flexible and scalable solutions that adapt as your organisation evolves, ensuring cost-efficiency and seamless upgrades.

- Managed Services
- IT Support
- Outsourced IT Services
What Are IT Outsourcing Services?
IT outsourcing services involve entrusting an external provider - like Netitude, with the responsibility of managing your business’s IT functions. This partnership allows companies to focus on core business activities while benefiting from expert support across critical technology areas.
Outsourced IT support companies like Netitude offer a comprehensive range of services, including:
Managed IT Services
Ongoing management of your IT infrastructure and end-user systems.
IT Support
Helpdesk and technical support for troubleshooting and resolving IT issues.
Cloud Services
Management and maintenance of cloud-based solutions and services.
Cybersecurity
Protection against the ever-growing prevalence of cyber threats and implementing robust security measures and processes.
Software Development
Custom software and application development.
Data Management
Handling data storage, backup and disaster recovery (BDR).
With Netitude, you gain more than just technical support - you gain a strategic partner. Our mission is to drive Growth Through Technology, helping businesses like yours scale and modernise IT systems, processes, and infrastructure. We handle the complexity of digital transformation and cybersecurity, so you can stay focused on what matters most: running and growing your business.
Ready to Streamline Your IT Operations?
Partner with Netitude for outsourced IT services tailored to your industry. Get expert support, enhanced security, and peace of mind—so you can focus on growing your business.
Importance & Benefits of Outsourced IT
The importance of Outsourced IT cannot be understated in the modern landscape. Every month, there is a new piece of business technology to contend with and new, contemporary ways of working to integrate into organisations of various sizes operating across sectors.
The modern way of working is all about leveraging technology to your advantage and harnessing the full potential that technology has to offer. Opting for an Outsourced IT Service partner like Netitude would give your business the chance to reap the following rewards:
Cost Savings
Reduced Overhead Costs: Outsourcing IT services eliminates the need for hiring, training, and managing in-house IT staff. This means you can save on salaries, benefits, and ongoing employee development expenses. Additionally, you avoid the costs associated with creating and maintaining an IT department, such as office space and utilities.
Lowered IT Infrastructure and Equipment Expenses: When you outsource, the service provider typically covers the cost of IT infrastructure, including servers, software licenses, and hardware. This reduces the need for significant capital investment in IT assets, which can be expensive to purchase and maintain.
Access to Expertise
Specialised Skills and Knowledge: IT service providers employ specialists with a wide range of expertise across various technologies and industries. This means you gain access to skills and knowledge that may not be available within your organisation, including advanced problem-solving and strategic IT planning.
Latest Technology and Best Practices: Outsourced IT providers are often at the forefront of technology trends and best practices. They have access to cutting-edge tools and methodologies, ensuring your IT environment benefits from the latest advancements and industry standards.
Scalability
Flexible IT Services: Outsourcing allows you to scale IT services up or down based on your business needs. Whether you're experiencing a peak in demand or need to reduce resources during quieter periods, your IT support can adjust accordingly without the complexities of hiring or laying off staff.
Handling Peak Loads and Seasonal Demands: Outsourced IT services can easily accommodate fluctuations in demand, ensuring that you have the right level of support and resources when you need them, whether it's for seasonal spikes or unexpected increases in workload.
Focus on Core Business
Concentration on Core Activities: By outsourcing IT functions, your internal teams can focus on their primary business objectives and strategic initiatives rather than being bogged down by IT management. This can enhance productivity and drive business growth by allowing your staff to concentrate on what they do best.
Reduced IT Management Burden: Outsourcing reduces the administrative and operational burden of managing complex IT systems, freeing up resources and attention for more critical business functions and strategic goals.
Enhanced Security
Advanced Cybersecurity Measures: IT outsourcing providers implement robust security measures to protect your data and IT systems. This includes sophisticated firewalls, intrusion detection systems, and encryption technologies.
Continuous Monitoring and Proactive Threat Detection: Outsourced IT services offer around-the-clock monitoring to detect and respond to threats in real time. They employ proactive strategies to identify vulnerabilities and address potential issues before they escalate into major problems.
Improved Efficiency
Streamlined IT Processes: Outsourcing helps to streamline IT operations through established procedures and optimized workflows. This can lead to more efficient handling of IT tasks and improved overall performance.
Faster Resolution of IT Issues: With dedicated IT support, issues are addressed more quickly, reducing downtime and minimizing disruptions to business operations. Faster problem resolution enhances productivity and helps maintain smooth business operations.
24/7 Support
Round-the-Clock IT Support: Outsourced IT services often provide 24/7 support, ensuring that any IT issues are addressed immediately, regardless of time or day. This continuous support helps maintain business continuity and prevents interruptions.
Minimized Disruption: With always-on support, businesses can avoid costly downtime and ensure that IT systems remain operational, which is critical for maintaining customer satisfaction and meeting business objectives.
Access to the Latest Technology
Regular Updates and Upgrades: Outsourcing providers ensure your IT systems are regularly updated with the latest software and technology. This keeps your systems current and reduces the risk of security vulnerabilities and compatibility issues.
Adopting Cutting-Edge Tech: Outsourcing allows you to access advanced technologies without the need for substantial upfront investment. This allows you to leverage the latest tools and innovations that might otherwise be out of reach.
Compliance and Risk Management
Regulatory Compliance Assistance: Outsourced IT providers help ensure your business adheres to industry regulations and standards, such as GDPR or HIPAA. They have expertise in managing compliance requirements and can assist in maintaining adherence to legal obligations.
Mitigation of IT Risks: Providers help identify and manage potential risks associated with IT operations. This includes implementing risk management strategies and ensuring your IT systems are resilient to potential threats.
Disaster Recovery and Backup (BDR)
Robust Disaster Recovery Plans: Outsourced IT services often include comprehensive disaster recovery plans designed to quickly restore IT operations in the event of a disaster or significant disruption. This ensures business continuity and minimizes potential damage.
Best-in-Class Data Backup Solutions: Providers implement reliable backup solutions to ensure data integrity and availability. Regular backups and secure storage help protect against data loss and facilitate quick recovery in emergencies.
Industry-Specific Outsourced IT Solutions
At Netitude, we understand that different industries face unique IT challenges. That’s why our outsourced IT services are tailored to meet the operational demands, compliance requirements, and digital transformation goals of your sector.

Construction IT Support
From job sites to head offices, construction firms rely on dependable connectivity and communication. Our outsourced IT solutions help you:
Streamline project management with secure cloud collaboration
Ensure site connectivity and equipment integration
Support mobile teams with reliable remote access
Safeguard architectural plans and client data with robust cybersecurity

Financial Services IT Support
Security and compliance are non-negotiable in finance. Our outsourced support for financial firms ensures:
FCA-compliant infrastructure and data protection
Encrypted communications and secure client portals
Proactive monitoring to prevent downtime during trading hours
Strategic IT consulting for digital transformation and fintech integration

Legal Services IT Support
Law firms need fast, secure access to documents and case files, anytime, anywhere. Netitude provides:
Legal software support (e.g., case management systems)
Cybersecurity that complies with GDPR and SRA guidelines
Email archiving, encryption, and secure communication tools
24/7 support to ensure uninterrupted service during critical moments

Manufacturing IT Support
Downtime in manufacturing impacts productivity and revenue. Our outsourced IT services help manufacturers:
Maintain uptime with proactive monitoring and maintenance
Integrate and manage IoT and operational technology (OT) networks
Protect intellectual property and production data
Scale systems alongside production demand and automation

Non-Profit Organizations
Non-profits gain access to expert IT support without the cost of an internal team. At Netitude, we manage your tech so you can focus on your mission.
- Budget-friendly managed IT services
- Secure cloud collaboration tools
- Data protection and cybersecurity compliance
- Strategic IT consulting aligned with your mission goals

Property Services
Property firms need fast, secure, and mobile IT systems. Netitude helps agencies and managers stay connected and compliant.
- Managed IT support for multi-site teams
- Secure CRM and cloud systems for remote access
- 24/7 helpdesk and on-site support
- Cybersecurity to protect client and financial data

Architectural Services
Architects need reliable systems for heavy software and collaboration. Netitude ensures your design tech stays secure and efficient.
- Performance-optimised workstations and server management
- Cloud storage and file sharing for large design files
- Bespoke software support (e.g., AutoCAD, Revit)
- Data backup and disaster recovery for valuable design IP

Defence Sector
Defence firms require strict cybersecurity and compliance. Netitude delivers secure, scalable solutions to support sensitive operations.
- Cyber Essentials & Cyber Essentials Plus implementation
- Robust data protection and compliance with defence standards
- 24/7 infrastructure monitoring and support
- Strategic IT alignment for defence workflows
Want to Know More About Outsourced IT?
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Outlining the Pros and Cons of Outsourced IT Support
Thinking of outsourcing your IT department? We weigh up the pros and cons of using a third party for your IT support needs.
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Outsourced vs. In-House IT Support: Which Is Better?
Discover the essential role of IT support in modern business and how to choose between in-house, outsourced, or hybrid solutions in our latest blog post.

How Outsourced IT Support Could Save Your Business Money
Cost saving is a big motivator that drives companies towards outsourcing. But exactly how does outsourcing save money? Let’s look at 6 ways it reduces spend.
Enhanced Security |
Strategic Guidance |
Cost Effective |
Proactive by Design |
Our Tailored NET9 Technology Framework Helps Us Stand Out
We created the Net9 framework to deliver reliable, secure IT operations while maximising the digital transformation revolution's potential.
Our framework audit provides full visibility of 9 key IT delivery areas and a clear roadmap to technology alignment, cyber security compliance, dramatically reduced IT issues, and peace of mind that your IT is in the right place.
Most Small and medium-sized businesses are missing their chance to capitalise on their technology investment. Why?
Because they don't have a technology strategy in place, the perception is that getting the strategic expertise to align tech with organisational goals will be beyond affordability.
That's where net9 steps in.
It's not just about getting you through the transition; it's about guiding you through the entire journey, and at a fraction of the cost you'd expect.
Why Choose Netitude for Outsourced IT Support?
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Proactive Monitoring: We continuously monitor your systems to identify and resolve issues before they impact your operations.
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Enhanced Cybersecurity: Our robust security measures protect your data and ensure compliance with industry regulations.
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Scalable Solutions: As your business grows, our services adapt to meet your evolving needs.
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Cost Efficiency: Reduce overhead costs by outsourcing your IT needs to our expert team.
Managed IT Services for Growing Companies
- Scalable services to match your evolving IT needs
- Dedicated support and strategic IT consulting
Reliable Remote IT Support - Anytime, Anywhere
- Ensures productivity for multi-location and remote workforces
- Seamless operations during system upgrades
Fully Managed Cyber Security Services
- 24/7 threat monitoring and response
- Advanced firewall and antivirus protection
- Security audits and vulnerability assessments
- Email and phishing protection
- Cyber Essentials certification support
Partner With a Globally Recognised Outsourced IT Services Company Today

We Rank as the 291st Highest Managed IT Service Provider Globally
A few months ago, Channel Futures released their MSP (Managed Service Provider) 501 Listings. This highly coveted, globally recognised list presents the very best Managed Service Providers in the world.
The team at Netitude was overjoyed to be placed 291st on the 2024 Channel Futures MSP 501, a considerable 16 places higher than last year's rankings. We set our standards extremely high across the business, whether that's our Service Desk Team picking up the phones and dealing with customer queries promptly or our Projects Team going above and beyond to ensure the technology our clients need to achieve 'Growth Through Technology' are installed promptly and to a high standard.
We've set our sights on finishing even higher in the MSP 501 listings next year. We have some ambitious targets to hit as a business to continue our upward trajectory as a leading UK-based MSP and Outsourced IT Services company.
Netitude Recognised as Somerset's Employer of the Year for 2024
At Netitude, we endeavour to provide our employees with an experience that makes them proud of their workplace. We've always been focused on providing our employees with the very best workspaces, enabling them to thrive in a collaborative working environment that boosts productivity and enables growth.
Towards the end of 2023, we started to undergo a transformational, organisational-wide rebrand, which gave us the opportunity to revitalise our workspaces, refresh our company workwear, and reignite the passion for our brand by investing in new logos and colours that accurately represent the business we've become.
When the Netitude leadership team were invited along to the annual Somerset Business Awards in March 2024 as nominees for two prestigious awards, we were astounded and quite literally lost for words as Adam Harling, Netitude founded and Managing Director, took to the stage to accept the Employer of the Year Award.
Being recognised as Somerset's Employer of the Year is an honour, and a type of recognition we're glad to receive as we always try to reward our employees for making our business tick, day in and day out.
Contact our Friendly Team of Experts Today!
Overall, the wealth of benefits that can be attained from partnering with an Outsourced IT Services Company cannot be ignored. Doing so would mean your business could improve its overall efficiency, security, and general competitiveness in the markets within which you operate.
If you have any questions regarding any of the benefits we’ve stated above, please contact our trusty team of experts via phone (0333 2412320) or email (hello@netitude.co.uk), who would be more than happy to help!







