How We Work

Working with you

We'll handle your technology needs so you can focus on running your business.

We're an award-winning managed IT service provider of IT Solutions, Cybersecurity, and Professional IT Services such as Cloud Migration. With our integrated approach, we not only design and deploy technology solutions but also provide ongoing support to ensure seamless and secure operations. Our clients have trusted us for over two decades to minimise downtime and optimise efficiency across all levels of their operations. Whatever your requirements for IT, Netitude has it covered. We work closely with you to deliver business IT solutions that meet your needs and help you achieve your goals.

Discovery Call

Book a call so we can learn more about you and your business needs.

Collect Technical Information

We'll need some technical details to understand your current position and price your solution. Either fill out a quick online form, or we can collect the information for you with a quick systems assessment.

Strategy & Pricing

As soon as we have the details of your IT estate, we'll create a support proposal, including any onboarding work required.

Agreement Confirmation

Once you're happy with the proposal, we'll send a digital document to sign and schedule the technical onboarding.

Onboarding

We work with your team to carefully onboard your business. We'll secure your network, deploy our monitoring system and introduce your users to our service.

"What initially struck us about Netitude was how professional they looked and sounded. The website was great, and we had several phone calls which were really helpful. We thought we just needed someone to ‘fix’ things, but we have moved on further than I ever imagined. There was complete transparency from the outset and Netitude ticked all the boxes for us - I would absolutely recommend them."

Mark Dorrill
Director | Brook Foods Processing Equipment

"We found the process of working with Netitude very good, in fact, excellent. They are experts in what they do but they took the time to work with us and fit with our business requirements and financial preference. We found the process very helpful as we knew from experience that a pro-active approach was what we needed. "

Faith Parker
HR Director | B R Hodgson

"Netitude go beyond just maintaining and securing our IT infrastructure. Their training and guidance on security threats, policies and procedures to our team is invaluable. Since we became a client, they have enhanced our security and helped us to understand that risk prevention through education is also key to keeping our network secure. Netitude’s Managed Cyber Security Service gives us complete security peace of mind."

Simon Jackson
Director | GBIM

Getting to know you

We treat your goals like our own. So the first step to a successful partnership with us is to get to know you, your team, your goals and the systems you currently have in place.

We do this by discussing your IT needs to identify how we can solve your problems. We also carry out a full audit of your infrastructure. Whether you’re a small business or a large corporation, it’s essential to identify if the systems your business uses are working efficiently and effectively.

Make positive change

From when we onboard you to when you are an established customer, we take all the day to day hassle of IT away from you. As a result, you'll notice increased efficiency and improved staff morale. Rest assured that your systems won't be a barrier to success.

We work together as a team, not only internally but with our clients and everyone around us. Together we work towards a positive team environment of helping each other succeed and achieve the best possible results.