Cloud Telephony Services

Here are some key takeaways that you’ll need to have a grasp of before dealing with Cloud Telephony Services:

Cloud VoIP Solutions: Unlock better resilience and productivity while reducing monthly costs. With VoIP (Voice over Internet Protocol), you can make and receive voice calls via an internet connection instead of a traditional phone line.

Cloud telephony provides all the features of a traditional telephone system and more. The hardware resides in our data centre, eliminating the need for costly and space-consuming physical PBX systems.

These cloud telephony services cater to businesses of all sizes. Enjoy free phone calls between your VoIP handsets, making it an ideal solution for international communication. Small businesses benefit from its easy cost-effectiveness.

Rest assured, our data centres prioritise security, resilience, and disaster recovery to keep your communications seamless and protected.

Cost-Effectiveness: With traditional PBX systems, businesses often face high upfront costs for hardware and installation. Cloud telephony eliminates the need for expensive on-premise equipment, reducing capital expenditure and providing predictable monthly expenses.
Scalability: As your business grows, your phone system can quickly scale to accommodate increased call volume and additional users. With cloud telephony, adding new phone lines or features is a simple process that can be done without disrupting your operations.
Flexibility: Cloud-based phone systems offer unparalleled flexibility, allowing employees to make and receive calls from anywhere with an internet connection. This enables remote work and enhances collaboration among team members, regardless of their physical location.
Security and Reliability: Data centres boast high levels of security, resilience, and disaster recovery capacity, ensuring that your business communications remain secure and uninterrupted.

Call Recording

Video Conferencing

Customer Experience

Central Administration

Scalable

Predictable Costs

Secure & Reliable

End-to-End Service

Never Miss a Call

Are you worried about missing calls when you’re not in the office? Then, free yourself from the landline and make or receive calls from anywhere with a cloud-based phone system.

Switching to a business VoIP phone service allows you to stay agile and enhance your team’s ability to work remotely. This goes beyond the limits of traditional on-premise telephony; it enables you to adapt to shifting customer demands and maintain business continuity.

When it comes to hosted telephony, we cover all your needs, from initial consultancy, project-managed installations and training to ongoing support!

Our phone systems

We partner with industry-leading providers to offer a range of phone systems tailored to your business needs:

Gamma Horizon: Our partnership with Gamma enables us to provide flexible and feature-rich VoIP solutions through Horizon. The Horizon app extends your VoIP service to both desktops and mobile devices, empowering your team to stay connected and productive, whether in the office or on the go.
Polycom VVX 450: The Polycom VVX 450 is a high-quality, twelve-line, colour IP phone ideal for businesses of all sizes. Loaded with sophisticated features and designed for executive use, the VVX 450 delivers exceptional performance and reliability.
Akixi Call Reporting: For advanced call reporting and analytics, we partner with Akixi to offer comprehensive insights into your business communications. Akixi's reporting features provide valuable data on call volumes, missed calls, call durations, and more, enabling you to optimize your communication strategy and improve customer service.

"What initially struck us about Netitude was how professional they looked and sounded. The website was great, and we had several phone calls which were really helpful. We thought we just needed someone to ‘fix’ things, but we have moved on further than I ever imagined. There was complete transparency from the outset and Netitude ticked all the boxes for us - I would absolutely recommend them."

Mark Dorrill
Director | Brook Foods Processing Equipment