Accessing Support
Email Support
Existing customers can register a support request by emailing helpdesk@netitude.co.uk
Escalate Your Ticket
In the event we don't schedule your ticket to be resolved in a suitable timeframe for your business needs, let us know! See our Escalation Process for details.
Client Portal
The fastest way to get in touch for support is through the IT Support Panel. Login using the credentials we sent you, or request an email link.
You can also find the app on your Desktop in the Systems Tray.
Telephone Support
For urgent issues call our support team.
Call : 0333 2412322
International: +44 1373 453476
Remote Support Tool
Emergency access remote support tool. Click to launch.